Terms and Conditions

Last updated: 28 June 2025

1. Introduction

1.1. These Terms and Conditions (“Terms”) govern your access to and use of the JemLit website located at jemlits.uk (“Website”), operated by JemLit Ltd (“we”, “us”, “our”).

1.2. By registering an account, logging in, or otherwise using our Website and services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and Responsible Gambling Policy.

1.3. If you do not agree with any part of these Terms, please do not use our Website or services.

2. Definitions

  • User/Player/You: Any individual who accesses, registers, or uses our Website and services.
  • Account: Your personal profile created to access JemLit’s gaming and related services.
  • Games: All gambling products offered on the Website, including casino games, live dealer games, and other interactive offerings.
  • Operator: JemLit Ltd, the company responsible for operating the Website.
  • Bonus: Any promotional incentives such as free spins, bonus funds, or other rewards offered to Users.

3. Eligibility

3.1. You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher, to use our services.

3.2. It is your responsibility to ensure that online gambling is legal in your location before using our Website.

3.3. Employees, contractors, and affiliates of JemLit Ltd, including their immediate family members, are prohibited from registering or playing on the Website.

4. Account Registration

4.1. Only one Account per individual, household, device, or IP address is permitted.

4.2. You must provide accurate, complete, and up-to-date information during registration, including full name, date of birth, address, email, and payment details.

4.3. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately if you suspect any unauthorised use.

4.4. We reserve the right to request identification documents to verify your identity and address at any time, including but not limited to passports, utility bills, or bank statements.

4.5. Accounts found to contain false or misleading information may be suspended or closed, and any winnings may be forfeited.

5. Account Management

5.1. You are fully responsible for all activity conducted through your Account.

5.2. You must keep your Account information accurate and notify us of any changes promptly.

5.3. You may request Account closure at any time by contacting our Customer Support team.

5.4. JemLit reserves the right to suspend, restrict, or terminate Accounts where fraud, collusion, or breaches of these Terms are suspected.

5.5. Password recovery is available via the Website’s recovery tool or by contacting Customer Support.

6. Deposits

6.1. All deposits must be made using payment methods registered in your name.

6.2. Deposit limits and restrictions may apply; please refer to the Banking section on our Website for full details.

6.3. JemLit does not charge fees for deposits, but your payment provider may apply charges.

6.4. We do not provide credit or financial services.

6.5. Deposited funds must be used solely for wagering on our Website. Unusual deposit activity may result in temporary account suspension pending investigation.

7. Withdrawals

7.1. Withdrawals will be processed using the same payment method as deposits where possible.

7.2. Minimum and maximum withdrawal limits apply; details are available in the Banking section.

7.3. Verification of identity and source of funds may be required before withdrawal approval.

7.4. JemLit is not liable for delays caused by third-party payment providers.

7.5. To withdraw your full balance and close your Account, please contact Customer Support.

8. Inactive Accounts

8.1. Accounts with no login activity for six consecutive months will be classified as inactive.

8.2. Inactive Accounts may incur a monthly administration fee deducted from any remaining balance, with prior notification sent to the registered email address.

8.3. Accounts with zero balance may be closed after prolonged inactivity.

8.4. Reactivation of dormant Accounts is possible by contacting Customer Support.

9. Responsible Gambling

9.1. JemLit is committed to promoting responsible gambling and provides tools including deposit limits, loss limits, session time limits, and self-exclusion options.

9.2. If you believe you may have a gambling problem, please use these tools or contact our support team for assistance.

9.3. For additional support, please visit GambleAware.

10. Prohibited Conduct

10.1. The following activities are strictly prohibited:

  • Money laundering or other illegal financial activities;
  • Use of automated systems or bots to play or interact with the Website;
  • Cheating, collusion, or manipulation of games;
  • Operating multiple Accounts;
  • Accessing the Website through VPNs or proxies to circumvent restrictions.

10.2. JemLit reserves the right to suspend or close Accounts and withhold winnings if misconduct is suspected.

10.3. Sharing your Account or allowing others to play on your behalf is forbidden.

11. Bonuses and Promotions

11.1. All bonuses and promotional offers are subject to specific terms and wagering requirements, detailed on our Promotions page.

11.2. Abuse of bonuses, including multi-accounting or collusion, will result in forfeiture of bonuses and winnings, and may lead to Account suspension.

11.3. Bonuses may have expiry dates and be restricted to certain games or wagering conditions.

12. Fair Play and Game Integrity

12.1. All games on JemLit are provided by licensed and certified suppliers, utilising Random Number Generators (RNGs) to ensure fairness.

12.2. JemLit reserves the right to void bets or winnings arising from technical errors, malfunctions, or breaches of these Terms.

13. Limitation of Liability

13.1. JemLit is not liable for any losses or damages arising from the use of the Website, including technical failures, delays, errors, or interruptions.

13.2. You acknowledge that gambling involves risk and agree to play responsibly; our maximum liability is limited to the value of your last deposit.

13.3. JemLit disclaims responsibility for any third-party websites linked from our platform.

14. Privacy and Data Protection

14.1. Your personal data will be processed in accordance with our Privacy Policy, compliant with the UK Data Protection Act 2018 and GDPR.

14.2. We implement industry-standard security measures to protect your information.

14.3. For full details, please review our Privacy Policy available on the Website.

15. Intellectual Property

15.1. All content, trademarks, logos, and materials on the Website are the property of JemLit Ltd or its licensors.

15.2. You may not reproduce, distribute, or modify any content without prior written consent.

16. Complaints and Dispute Resolution

16.1. Should you have any complaints, please contact our Customer Support team first for prompt resolution.

16.2. If unresolved, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) body recognised by the UK Gambling Commission.

16.3. All complaints must be submitted in writing.

17. Changes to These Terms

17.1. JemLit reserves the right to update or amend these Terms at any time.

17.2. Significant changes will be communicated to you via email or Website notification.

17.3. Continued use of the Website following updates constitutes acceptance of the revised Terms.

17.4. We recommend reviewing these Terms regularly.

18. Contact Information

If you have any questions or require assistance regarding these Terms, please contact us:

By registering and using JemLit’s services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

For information on UK gambling laws and safe gambling practices, please visit the UK Gambling Commission and BeGambleAware.